29 December 2011
In our final blog post in the “Fantastic Fall” testimonial series, students share their thoughts on the Campus Common’s Technical Support Center and the Technical Support team in general:
I'm quite familiar with the wonderful people in the Technical Support division. I have needed their assistance on many occasions and have found them to be most supportive in helping to resolve my issues. There was even one gentleman who assisted me when it was my computer that was acting up and not the school site. He did not hesitate to assist me even though he did not have to. Thanks gang!—Jamie Monaghan, BA Psychology
I have used Technical Support in the past as a student online when, for some reason, my computer decided I was not allowed to log into my classrooms. There is a lot of information within the Technical Support Center itself and if you cannot find what you need to know there, you can always call them at 1-866-4ARGOSY or send them an email at email@example.com. I had emailed and they got back to me within moments and explained that the problem was on Argosy’s side and fixed the issue so that I could stay on top of my school work. They will even give tips to help you if it is a problem you are having with your computer itself. Technical Support is an amazing tool that we are able to utilize!—Judy Williams, BA in Psychology
The Technical Support Center is one of my favorite places to visit whether online or via telephone. The support has been wonderful when I have not been able to gain entry into the classroom, or needed a system upgrade. I love that the technicians are well versed in various software and web browsers. They also provide excellent answers to my questions, even when they need to decipher the problem I'm describing.—Cherita Johnson-Morrow, EdD in Educational Leadership
I have used Technical Support many, many times! It is nice to know that if I ever have a problem in the classroom or even outside the classroom that I can make a phone call and someone is available to help me! I once had a problem accessing my textbook and started to panic! I talked to someone from Technical Support and they calmed me down, as well as fixed the problem! Technical Support is my friend and I have such peace of mind knowing that they are available!—Jennifer Hood, BA in Psychology
We hope you’ve enjoyed this blog series featuring some of the areas of the Campus Common through the eyes of our students!
29 September 2011
Did you know that one of the most neglected items in a household is the computer? We depend on computers to help us communicate and to go to school and work, so it is essential to take good care of them. Here are some tips that will help keep your system running smoothly and possibly lengthen its life.
Please note that if you do not feel comfortable completing any of the steps listed, contact a local computer professional for assistance.
- Delete your cache and cookies.
- Clear your Brower history.
- Delete your Temporary Internet Files.
- Empty your Recycle bin.
- Back up your files using a USB thumb drive or external hard drive.
- Update your virus definitions.
- Run a full virus scan.
- Run a disk scan to check for hard drive issues.
- Run a defragmentation program.
- Run a clean up to delete unneeded files.
- Check for system updates.
- Clean your keyboard.
- Clean your monitor.
- Clear the outside of your computer in case of dust.
- Clean your peripherals
- Clean up your desktop of all unneeded icons and files.
- Renew your software update and anti virus subscriptions.