In our final blog post in the “Fantastic Fall” testimonial series, students share their thoughts on the Campus Common’s Technical Support Center and the Technical Support team in general:

I'm quite familiar with the wonderful people in the Technical Support division. I have needed their assistance on many occasions and have found them to be most supportive in helping to resolve my issues. There was even one gentleman who assisted me when it was my computer that was acting up and not the school site. He did not hesitate to assist me even though he did not have to. Thanks gang!—Jamie Monaghan, BA Psychology

I have used Technical Support in the past as a student online when, for some reason, my computer decided I was not allowed to log into my classrooms. There is a lot of information within the Technical Support Center itself and if you cannot find what you need to know there, you can always call them at 1-866-4ARGOSY or send them an email at technicalsupport@argosy.edu. I had emailed and they got back to me within moments and explained that the problem was on Argosy’s side and fixed the issue so that I could stay on top of my school work. They will even give tips to help you if it is a problem you are having with your computer itself. Technical Support is an amazing tool that we are able to utilize!—Judy Williams, BA in Psychology

The Technical Support Center is one of my favorite places to visit whether online or via telephone. The support has been wonderful when I have not been able to gain entry into the classroom, or needed a system upgrade. I love that the technicians are well versed in various software and web browsers. They also provide excellent answers to my questions, even when they need to decipher the problem I'm describing.—Cherita Johnson-Morrow, EdD in Educational Leadership

I have used Technical Support many, many times! It is nice to know that if I ever have a problem in the classroom or even outside the classroom that I can make a phone call and someone is available to help me! I once had a problem accessing my textbook and started to panic! I talked to someone from Technical Support and they calmed me down, as well as fixed the problem! Technical Support is my friend and I have such peace of mind knowing that they are available!—Jennifer Hood, BA in Psychology

We hope you’ve enjoyed this blog series featuring some of the areas of the Campus Common through the eyes of our students!

In our last student testimonial blog post, we featured students’ comments on the Online Library. Today, we explore review their thoughts on the Tutoring Center:

The Tutoring Center contains information for writing styles, APA format, software tutorials like Microsoft Word and even tutorials for how to use Turnitin. All those different tutoring options are very helpful when accessing my classroom and completing assignments. I'm glad Argosy has the Tutoring Center; it makes it easy to find help instead of opening multiple windows on my computer to search for citation hints or formatting word to write my papers.—Stephanie Stouffe, BA in Psychology

The Tutoring Center is the most helpful part of taking classes online. You can get help for almost anything there. There are tutorials for Turnitin, MLA, APA, general software, and more. There are live online tutors that can help you through any slump. I have used the Tutoring Center several times when I just did not seem to understand my courses or the resources that I was asked to use. This is the perfect place for this little guy because having the Tutoring Center has proven to be a life saver. Thank you, Argosy University, for taking the time to develop such an in depth tutoring option. –Kim Gentry, BA in Psychology

The Tutoring Center has helped me with APA format. I was rusty on APA format, since I graduated with my bachelor's in 2005. The link for the APA help site helped me tremendously. I also used the Turnitin training tutorial. I am an online student and understanding Turnitin is very important to my success. I appreciate this tutorial. I have not used the online tutoring services, but I am thankful these services are available if I need them in the future.—Kelly Cleveland, MA in Forensic Psychology

I know all too well the benefits of reaching out to the Tutoring Center to ask for help in the past. I can remember back when I had been struggling trying to keep up with my Statistics class and the understanding part of this class and they helped me quite a bit. I hope I don’t ever have to take Statistics again, but if I do, I’m definitely returning to the good people at the Tutoring Center. They make learning easy with the detailed steps to find a solution for any specific problems you may be having. –Tamika FranklinAmos, BA in Psychology

For more testimonials from Argosy University Online Programs students, check out our final blog post in this series, featuring the Technical Support Center. It’s coming up next!

During the last week of October, students at Argosy University Online Programs were invited to participate in the “Fantastic Fall” contest. Read more about it here. We asked current students to share their thoughts on the Online Library, the Tutoring Center, and the Technical Support Center. In the next three blog posts, we’ll highlight some of their comments, starting with the Online Library. Read what students had to say below:

While attending Argosy University Online Programs, the Online Library has been helpful in researching papers I've had to write. As an online student, it is so convenient to have a library at my fingertips. One of the main reasons for continuing my education online is that having two jobs and raising a family does not always make it easy to attend college in person. Being an online student allows me to study and research my work at odd times that would not fit into an on-ground campus. The Online Library will continue to be a good tool for me to complete my education at a convenience that my busy life requires.—Tiffany Richards, BA in Psychology

The Online Library has been very beneficial to me in researching topics that I am studying in my classes. The Argosy library has a wide variety of books, articles, and journals that I normally wouldn't have access to. These professional resources have been and will continue to be helpful to me in learning how to research and integrating that information into my educational ability.—Leah Schillo, BA in Psychology

I have used the Online Library to find almost anything imaginable! There are books, journals, peer reviewed articles and so much more. Whenever I have a course assignment that necessitates that need to use an informational resource, the Argosy library is where I turn to first! —Robin Younger, BS in Criminal Justice

I have used the Online Library numerous times this session for my Comp I class. ProQuest has been an incredible help in finding information for my paper on the responsibility that celebrities have for their behavior and how it affects children and adults. I am sure as I continue on in my studies that I will be continuing to utilize the library for research. –Barbara Schaaf, BS in Criminal Justice

I often go to the Online Library, as it always has a journal, a dissertation, an article or even a video that I can research and use in my studies. I find it to be a very useful option/resource and have been using it for quite some time. I have been in my program for a little over two years (am about to graduate) and can say that the Online Library has never failed me. I recommend it to everyone.—Myrna Garcia, MA in Forensic Psychology

I have used the Online Library many times in the past, and I'm sure I will continue to use it in the future. For several papers and essays I have referred to the Online Library to search for resources and information to help make my papers richer and more credible. I have enjoyed what the library has evolved into, because it has become even easier to use! There have even been times where I've been curious about certain topics not explored in the classroom assignment-wise. Even though it has not been required to look certain things up on a deeper level, I have used the Online Library to help satisfy my curiosity. I'm sure that I will use the online library for both of these reasons in the future as well.—Kristin Treadway, BA in Psychology

Be sure to join us for our next post, featuring comments from students on the Campus Common’s Tutoring Center.

Last week, Argosy University Online Progarms held the Fantastic Fall contest in the Campus Common, as we mentioned in an earlier blog post. A scarecrow cartoon character was hidden in three different areas of the Campus Common throughout the week, and each morning, students were presented with a different clue as to his whereabouts. The goal of the contest was to encourage student participation and make sure they were aware of the many great resources available to them.

The clues—and scarecrow locations—were as follows:

Location One: The Online Library
On Monday and Tuesday last week, the scarecrow was hidden in the online library. Students were given the following clues to help track him down:

• School isn’t just about studying, but we hope you find what you’re looking for.
• If you were stumped by yesterday’s clue, maybe ProQuest will ring a bell.

Location Two: Tutoring Center
On Wednesday and Thursday, the scarecrow was hidden in the Tutoring Center. Students were given the following clues to locate him:

• Don’t be afraid to ask for help!
• It’s not part of the classroom, but it can help you succeed there.

Location Three: Technical Support Center
On Friday and Saturday, the clues for the final location were as follows:

• If it seems like technology is not your friend, maybe it’s time to make some new ones.
• What does it mean to “clear your cookies”? If you’re stumped, we can help!

Participation in the contest overall was high, and we look forward to engaging students in new ways in the future.