Argosy University Online FAQs
Online Education / Online Classroom
You are not required to be online at a particular time or on a particular day. You are required to actively participate in your courses. For bachelor's and master's level courses, you must make substantive postings in each course three days per week (for doctoral students, it is two days per week). This does not include assignments postings which must be made on their due dates. For further information, please refer to the Online Student Participation Policy in the Student Handbook.
Bachelor's and master's level students are not required to attend any residential programming. All doctoral students, however, are required to attend two such programs. For further information, all doctoral students should refer to the Student Handbook section on Doctoral Residency Programs.
Absolutely! You will have access to an extensive online library through The Campus Common and your Online Classroom. For a listing of library materials and services, please refer to the Student Handbook.
Each course syllabus is the official source of textbook and course packet information. Students will access the MBS online bookstore (the Argosy University partner for textbooks and related materials) through The Campus Common or at http://direct.mbsbooks.com/auonline.htm.
The Argosy University Student Handbook for Online Programs is designed to assist you with information regarding polices and procedures as well as provide information on where to get assistance with your questions and concerns.
A copy of the Argosy Student Handbook for Online Programs may be found here.
No, you should also become familiar with the Argosy University 2006-2007 Academic Catalog.
Turnitin.com is a Web-based comprehensive plagiarism detection and prevention system that you will be required to use. Turnitin.com allows you and Argosy to enforce the policy on intellectual honesty. For more information on turnitin.com and our intellectual honesty policy, please refer to the Student Handbook.
FERPA is the Family Educational Rights and Privacy Act of 1974 that specifies rights for students with respect to their educational records. Please refer to the Student Handbook for additional information on FERPA.
Student Services
Your academic advisor is assigned to you within seven days of the start of your first 7½-week session. Your advisor will assist you with program orientation and class scheduling and will help you resolve any issues with faculty, courses, or policies. Your academic advisor is your advocate during your time as a student at Argosy University.
Your mentor professor will be assigned to you within your first 7½-week session. Your mentor will assist you with career planning, help you to understand policies and procedures, prepare you for your dissertation (if you are a doctoral student), monitor your academic performance, and serve as an additional source of support and guidance during your program.
Your mentor professor will be assigned to you within your first 7½-week session. Your mentor will assist you with career planning, help you to understand policies and procedures, prepare you for your dissertation (if you are a doctoral student), monitor your academic performance, and serve as an additional source of support and guidance during your program.
We have a single point of contact for online students. You may reach the Student Support Center at 1-866-4ARGOSY (427-4679), Monday through Friday from 8:00AM to 8:00PM Eastern Time and Saturday from 8:00AM to 12:00PM Eastern Time. You may also email the Student Support Center at: studentsupport@argosy.edu. The Student Support Center is available to answer any question at any time.
AU offers a 24x7 Classroom Technical Help Desk if you have any technical questions about your courses. You may phone 1-888-720-6654 for help at any time with your online classroom.
The Campus Common is where you may access the latest Argosy University news and events, academic and technical support, student chapters of professional organizations, career services, professional resources, industry-focused online seminars, online bookstore, online classes, the library, and student discussion boards.
You may access The Campus Common here.
Yes! Argosy University / Chicago has an Office of Career Services that helps students and alumni with career choices and employment. This includes career counseling, job search advising, resume assistance, and more. Please refer to your Student Handbook for additional career services.
Financial Aid/Tuition
Information on tuition and fees may be found on our website as well as in the Student Handbook.
Your first payment will be due in accordance with your payment plan set by your financial planner.
You may pay your AUO balance by calling Student Support at 1-866-4ARGOSY (427-2679). You may also pay your tuition through the online portal. We accept Visa, Mastercard, Discover and American Express.
Registration
You will be registered for your first semester of classes. Your academic advisor will train you on self-registration during your first semester and, in future semesters, you will register on your own. Additional information on registration is in your Student Handbook.
Yes, you need to be enrolled continuously throughout your program. Each student must enroll in at least 1 class per session, 6 classes per year. We know that students who continue to remain active are much more successful at completing their program than those who do not. Failure to attend during any session will result in being withdrawn from the University. You may speak to your academic advisor regarding more details.
Yes, we do have a priority registration policy as well as definitive add/drop registration details. For details, please refer to these sections in the Student Handbook.
We hope not, but we reserve the right to cancel any course in which there is insufficient enrollment. Students enrolled in cancelled courses will be granted a full refund and will be allowed to add a course. Enrollment in a particular course section or with a specific instructor is not guaranteed.
Graduation
All requests for transcripts should be made to the Student Support Center. You will be required to complete and sign a transcript request form. A signature is required; therefore, telephone requests cannot be processed. All financial obligations must be met before your transcripts will be released. Please allow 5-12 working days to process.
Yes, you need to complete your graduation requirements and complete a Petition to Graduate form—prior to the posted deadlines. Please contact your academic advisor for additional information.
Contacts
Main Phone Number:
1-866-4ARGOSY (1-866-427-4679)Transcript Request Form Fax Number:
1-412-774-2432Application for Admission Fax Number:
1-412-774-2390Application for Admission Email:
auoeps@argosy.eduFinancial Aid Application Fax Number:
1-412-774-2390Financial Aid Application Email:
auoeps@argosy.eduEnrollment Agreement Fax Number:
1-412-774-2390Application Instruction Page Fax Number:
1-412-774-2390Application Instruction Page Email:
auoeps@argosy.eduStudent Support Center Email:
studentsupport@argosy.eduRegistrar Office Email:
auoreg@argosy.eduRegistrar Office Fax:
1-412-995-432024-Hour Classroom Technical Support:
1-888-720-6654
